True greatness consists in being great in little things – Charles Simmons
Travelbug Award – Best Platinum Class Hotel In New Zealand
The SkyCity Grand hotel Auckland has kicked off the year by scooping up yet another prestigious accolade. This time the five star luxury hotel, located right in the heart of Auckland, has been awarded the Travelbug award for being the top hotel in its class in New Zealand.
- Auckland, New ZealandLight Knight / Foter / CC BY-NC-ND
Beating out 26 other accommodation providers in the platinum category, the SkyCity Auckland has impressed many within the industry by taking top honors with this particular award predominantly because of the large size of the hotel itself and the sheer number of guests it accommodates.
100% Positive Customer Reviews
One of the key requirements for a hotel to win a Travelbug award is that it must earn 100% positive customer reviews –which Skycity Auckland has done. It’s a significant achievement, especially for a hotel of this size, and it goes to emphasize this particular Auckland hotel’s constant and never ending commitment to providing its guests with a consistently high standard of personal service and luxury. SKYCITY Auckland general manager John Mortensen captures the ethos of the hotel best when he stated “SKYCITY Hotel aims to exceed guests’ expectations from the moment they walk through our door.”
A huge part of those exceeded expectations are undoubtedly due to The SkyCity Grand’s recent refurbishment project, where over 323 rooms have been remodeled and redesigned, offering guests a luxury suite that at once maximizes personal comfort and minimizes clutter, whilst remaining true to the theme and inspiration of the surrounding Auckland topography. This, coupled with its trademark service excellence and other small yet valued perks, such as free Wi-Fi with absolutely no time limit or data cap, is what seems to have won the hearts of its customers and contributed to the hotel placing itself in the somewhat enviable position amongst its peers as having received nothing but positive reviews from its guests.
The Travelbug awards hold a somewhat special place within the NZ tourism industry because they are not only based on the sheer volume of bookings an accommodation provider receives, but more importantly, on the quality of the guest experience as measured by verified user reviews.
World Travel Awards Winner
The Travelbug award is the most recent in a string of accolades won by the SkyCity Grand hotel within the past few months. In October of last year this Auckland luxury accommodation provider swept up the top honors for being the New Zealand’s leading business hotel at the World Travel Awards which was held in Dubai. The award served to cement the SkyCity Grand’s reputation as a leading hotel in Auckland among business travellers, international tourists and domestic visitors.
TripAdvisors Travellers’ Choice 2014
The TripAdvisor travellers choice award for 2014 has also gone to the SkyCity Grand, with the overwhelming majority of reviewers commenting positively about their experiences there. Doubtless the hotel’s dedication to service excellence coupled with the sleek and stylish newly refurbished rooms have played a major part in helping it establish itself as New Zealand’s premier luxury hotel.
However, one should not overlook the role this Auckland hotel’s city-central location, its selection of award winning restaurants and the entertainment choices available – including some one of Auckland’s hottest nightclubs as well as the casino, gaming and concert complex – have played in earning it this recent string of accolades.
